Conditions of Use

Important Notice: Inspecting Your Freight Shipment Upon Delivery

Before signing for your freight shipment, it is crucial that you thoroughly inspect the packaging for any signs of damage. This disclaimer serves to inform you of your responsibilities and potential consequences concerning damaged shipments.

Inspection:

  • Carefully examine the exterior of the shipment for:
    • Tears, punctures, dents, crushes, or water damage.
    • Signs of tampering or broken seals.
    • Loose strapping or banding.
  • If you notice any damage, do not sign for the shipment.
  • Request the driver to note the damage on the delivery receipt.
  • Take photographic evidence of the damage.
  • Immediately contact us to report the damaged shipment.

Consequences of Accepting a Damaged Shipment:

  • Signing for a damaged shipment without noting the damage constitutes acceptance of the goods in their current condition.
  • Acceptance may limit your ability to file a claim for compensation for the damage.
  • Repair or replacement costs for damaged goods may fall on you.

Our Commitment:

We at Toolsource strive to deliver your freight shipments in pristine condition. However, unforeseen circumstances can occur during transport. By following these inspection procedures, you can help ensure your satisfaction and protect your interests.

Additional Information:

  • For detailed instructions on inspecting specific types of freight shipments, please refer to our shipping policy page https://www.toolsource.com/shippinginfo.html.
  • If you have any questions or concerns regarding damaged shipments, please do not hesitate to contact us.