4.14
Based on 357 verified customer reviews
5★ 70% 4★ 11% 3★ 7% 2★ 2% 1★ 9%

Distribution across our 358 published reviews. Select a level to filter.

What customers are saying

Very Happy

This is a hard part to find. Most online retailers do not carry it in stock, and with no available re-stock for the future. Toolsource.com not only had it, but it was also at a price point I liked. Navigating thru the site was simple. Thanks

CharmingHornet-33316 · Dec 12, 2022

Great value on a hard-to-find item.

Easy to navigate site. Great selection of everyday AND hard to find tools, all at a great price. Lots of "Made in USA" tools. secure check out, and prompt shipping. You can't go wrong here.

mvt523 · Dec 4, 2022
Response from ToolSource

Thank you for taking the time to leave a review, we appreciate your business.

Tool Source Had What I Needed

Needed a couple unique sized taps for carburetor thread chasing and Tool Source was the one place after hours of online research to actually have what I wanted.

Product
FoolishGoose-86106 · Oct 12, 2022

get r done

Just glad they had what I needed no hassles

Product
Reviewer3404366838 · Oct 13, 2026
Response from ToolSource

Thank you for your awesome review! We're thrilled to hear that you found exactly what you needed without any hassles. Your support means a lot to us, and we can’t wait to help you again in the future!

Had the correct battery

Had a very odd battery for our Robinair Leak Detector.

Product
Reviewer2652360500 · Oct 9, 2026

Had to open a payment dispute to get my order to ship

Review title tells the entire story, my order say for over a week without shipping until I opened a payment dispute at which point it magically updated. Company support was dismissive and condescending the entire time

Customer Service Shipping
Reviewer839697238 · Oct 8, 2026
Response from ToolSource

We’re sorry. This order sat far longer than it should have before shipping, and that’s on us. We traced the delay to an issue in our order system, and we’re working to make sure it doesn’t happen again. The follow-up review requests you received were automated. We understand you don’t need anything further from us, and we appreciate you taking the time to share your experience.

Great website

Great website. I'm hoping to get my items quickly and in good condition.

Reviewer3707413200 · Oct 7, 2026
Response from ToolSource

Thank you for your awesome feedback! We're thrilled to hear you think our website is great! We're working hard to ensure your items are shipped quickly and arrive in perfect condition. Your satisfaction means the world to us, and we can't wait for you to receive your order!

Reliable Delivery and Service

My order arrived as planned in good shape.

Joe-6354 · Oct 6, 2026
Response from ToolSource

Thank you for your fantastic review! We're thrilled to hear that your order arrived on time and in great condition. It's our priority to ensure reliable delivery and top-notch service for our customers. Your feedback means the world to us!

Great pricing

It was fast and very clear on the product.

Product
Reviewer591204543 · Oct 6, 2026
Response from ToolSource

Thank you so much for your amazing review! We're thrilled to hear that you found our pricing great and that your experience was fast and clear. Your satisfaction means the world to us, and we can't wait to serve you again!

Great Price

Had what I needed. Fast shipping

Product
Reviewer381713089 · Oct 2, 2026
Response from ToolSource

Wow, thank you so much for your awesome 5-star review! We're thrilled to hear that you found what you needed at a great price and that our fast shipping met your expectations. Your support means a lot to us, and we can't wait to serve you again!

Ridiculous shipp

Shipping was 15$ for something that fits in an envelope and usps

Shipping
Chango136594315 · Sep 29, 2026
Response from ToolSource

I understand your frustration regarding the shipping costs, especially for an item that seems small and straightforward to send. We aim to provide a balance between reliable service and cost-effectiveness, but we know it can be disappointing when shipping fees don't align with expectations. Your feedback is valuable, and I will ensure it is shared with our shipping department for future improvements. If there's anything else we can assist you with or if you'd like to discuss options, please let us know.

Need shipping options aside from ground

Need shipping options aside from ground.

Shipping Payment
Reviewer432543963 · Sep 28, 2026
Response from ToolSource

Thank you for your feedback! We're thrilled to hear you had a positive experience overall. Your suggestion for additional shipping options is super valuable to us, and we’re always looking for ways to improve our services. We appreciate you taking the time to share your thoughts, and we’ll pass this along to our team for consideration! In the future give us a call and we can work on quotes for expedited shipping. Shipping is expensive we limit our banded shipping options to single products for shipping AIR.

Quick and easy

Easily the broadest selection of products out there

Product
ToolSourceTH · Sep 25, 2026
Response from ToolSource

Wow, thank you so much for your fantastic review! We're thrilled to hear that you found our selection of products to be the broadest out there. It's great to know that you found the shopping experience quick and easy! We truly appreciate your feedback and support. Happy shopping!

Special tools for vintage mercedes

I have been looking for a special tool for a Mercedes I man working on. The tool I needed was in stock.

Product
ShySquirrel-90484 · Sep 22, 2026
Response from ToolSource

Thank you for sharing your amazing experience! We're thrilled to hear that you found the special tool for your vintage Mercedes with us. It's always exciting to help our customers tackle their projects! If you need anything else in the future, don’t hesitate to reach out. Happy working!

Easy to maneuver thru the ordering

Reviewer1598344809 · Sep 15, 2026
Response from ToolSource

Thank you so much for your fantastic review! We’re thrilled to hear that you found our ordering process easy to navigate. We strive to provide a seamless experience for our customers, and your feedback makes it all worthwhile. Happy shopping!

Very easy to find the right part

It was good till this part and I needed to answer all these questions

Customer Service
Reviewer2579781809 · Sep 14, 2026
Response from ToolSource

Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found it easy to locate the right part. We appreciate your feedback about the question-answering process, and we're always looking for ways to improve your experience. Your input is invaluable to us, and we're grateful for your support!

Qucik checkout!

They had an older hard to find part for a reasonable price.

Product
Reviewer3506858341 · Sep 8, 2026
Response from ToolSource

Thank you for your fantastic review! We're thrilled to hear you enjoyed our quick checkout process and found that hard-to-find part at a great price! We love being able to help our customers with their tool needs. Your feedback means the world to us!

Order Number 404956

Received only the FlexzillaGreen Garden Hose. Order included two Clean-Shot Jet Nozzles. Never received the Clean-Shot Jet Nozzles. Sent an email to the customer service on 08/27/2026, received a response on 08/28/2026 stating, "Thank you for contacting Toolsource. I have reached out to our supplier for an update on the shipping information on QTY 2 Clean-Shot Jet Nozzle. As soon as we have an update we will reach out with the information." I have had no response, no update. Lousy service

Shipping Customer Service
LeeKitchen · Sep 8, 2026
Response from ToolSource

I’m truly sorry to hear about the issues you've faced with your order regarding the missing Clean-Shot Jet Nozzles. It's understandable to feel frustrated when expectations aren't met, especially after reaching out for help. We strive to provide prompt and efficient service, and it's clear we fell short in this instance. This product turned out to be discontinued and out of stock we apologize for the delay in dealing with this issue.

heli coil order

It took over a week to receive my order for a heli coil kit. But it was the correct one.

Shipping
Reviewer1788890817 · Sep 7, 2026
Response from ToolSource

I’m sorry to hear that your experience with the shipping time was frustrating. While it’s great to know that you received the correct heli coil kit, we understand that a longer wait can be disappointing. We appreciate your feedback, as it helps us improve our service. If you have any other concerns or need assistance with future orders, please let us know.

Lauch

Good price point from a reputable dealer

Product
Queenbee1278 · Sep 4, 2026