You had the part I needed, when I needed it. Thanks

the process was easy to do. shipping was a bit much for a padded envelope in my opinion.

Address handling portion of your web store is painfull. Keeps adding a PO Box to my address that I didn’t enter and won’t let me delete it. Can only be finding this box number by accessing private information I did not enter

It was easy to order it was great

web site very buggy, kept saying server hangup

NOT really. But Tool Source has the best tools and products at a reasonable price.

I look forward to receiving this tool

Stubby's wrenches from Williams excellent tool would have give five stars customer service a little slow

Good service! Product was damaged when shipped. They should write on the box, "fragile" to prevent this from happening in the future. I had to replace a broken fitting on the tank.

I ordered a socket set and it was at my door the next day! Thank you very much!

I ordered a case of nitrile gloves, they arrived promptly and I had no issues with Toolsource

They sent me a wrong part, admitted it was their fault, then it took me many emails to get a partial refund TWO MONTHS LATER. I will never go to these ridiculous people again.

we never received any of the order you took my money and never refunded it i tried to cancel the order when you sent me a extended lead time and lied to me that it was shipped and it was not we have never received any of the order i filed complaint you wont even answer the phone or return messages

Their site is very easy to navigate, I found the tools I needed and they shipped fast. The shipping price was a little more than I like but I couldn't find the tool anywhere else.

No shipping and no answer on their phone. Was more than willing to pay additional shipping. Non responsive.

Tool Source charged my credit card for almost $200 for items that were lost in the mail back in May, promised a refund, and now we're almost into August and they still have not issued that refund and refuse to answer calls. SCAMMERS AND THIEVES!

The term Customer Service doesn't apply to Tool Source due to the fact they have NONE. I placed and order BEFORE their cutoff time and asked for next day delivery. When it didn't ship I contacted them 3 times asking to cancel the order. They did NOTHING. That was 2nd of April, the shipment was refused they got it back April 18th, and I STILL have not received a refund. 2 Emails requesting my refund have gone with no REFUND. I've filed a complaint with the credit card company and will be filing a fraud case with the Attorney General. DO NOT PURCHASE ANYTHING FROM THEM...

Tried to return an item but was denied due to their proclaimed 30 day mark that is nowhere mentioned on their website. Seems any policy would be posted so the buying public would know before purchasing item.

Had what I was looking for and at a pretty good price. Free shipping!!!!

I'm in Canada and even though buying on their website and filling in all shipping details ,I got an email saying they couldn't fulfill my order and the rate the website calculated..need more than double ! Should of been my warning sign...after paying additionally on my credit card order was shipped..an error was made on the value of the tools leaving me with a huge tax bill at my end..tool source would never let me talk to person handling my issue and had me wait while they trued to resolve the error..long story short , had to have PayPal step in after 5 weeks of waiting ,sent the tools back and waited for my refund..PayPal resolves it promptly(now that's cust service) but never returned my additional shipping charge as that wasn't through PayPal..very poor cust service, very poor communication,,error was at their end, not mind,,tools were only $40, had a job sitting waiting for tools ..this was the best they could do..imho,, stay far away !!