4.12
Based on 357 verified customer reviews
5★ 70% 4★ 11% 3★ 7% 2★ 2% 1★ 9%

Distribution across our 358 published reviews. Select a level to filter.

What customers are saying

Great Pricing

Great cost on hydraulics I needed

Product
ZanySeahorse-33813 · Nov 16, 2022

SHipping!

16.00 dollars for shipping 1lbs worth of Plastic?

Shipping
FoolishWhale-46996 · Nov 8, 2022

was ok trying to figure out your system

It was ok your ordering system could be more easier

Payment
TenseGuppy-2262 · Nov 7, 2022

USER FREINDLY

Easy site to navigate the website

Technical
ColorfulSailfish-2342 · Nov 3, 2022

Specialty Tool Source

Easy to find the tools you need.

Product
ExcitedFalcon-5104 · Oct 30, 2022

Easy to order.

Easy to order and understand.

ShyAardvark-63230 · Oct 30, 2022

just tried it

don't know, right now I don't even know my arrival date or any way to speed it up .

roscoe-76704 · Oct 22, 2022

GREAT TRANSACTION

GREAT TRANSACTION, QUICK AND EASY! THANKS

ShyCaribou-28999 · Oct 18, 2022

the place "got the goods!"

took a while to find what i wanted but its there.

Product
HappyCrocodile-17598 · Oct 17, 2022

High shipping costs

$13 to ship a roll of pinstripe

Shipping
SillyButterfly-65914 · Oct 15, 2022

wrenches

Web site could not direct me to the specific size wrench that I wanted. Had to review all wrenches to find the one I wanted.

Product Technical
CrowdedSalmon-54627 · Oct 14, 2022

great price, but shipping?

Shipping was a little high for something so small and could be shipping first class mail.

Shipping
CalmSnake-98912 · Oct 14, 2022

easy

fast easy no bs it didnt take too much time

Shipping Customer Service
ImportantPenguin-3948 · Oct 13, 2022

Shipping

Shipping for 1 pair of welding tips Product is 16$ and shipping 13$ Pretty high

Shipping
BusyStork-66085 · Oct 12, 2022

Good job ToolSource

Product was delivered as promised. All parts were included and it arrived promptly. Would definitely do business with ToolSource again!

Product
kendalljoyce · Oct 11, 2022

Horrible customer service

The overall experience was horrible. First, I was shipped the wrong item. Second, it took days before I could get someone to respond to me. I tried calling (left multiple voicemails), and sent multiple emails. Finally, got someone to respond and they wanted me to send them pictures showing I received the wrong item. I did this. I send pictures of the item clearly showing the part number on the label. I was not the part that I ordered. I originally ordered the gun with the 36" inch extension. I received just the extension. The packing slip matched what I had ordered, not what was delivered. They told me that I was wrong and that I received what I ordered. They stated that they would send me a RMA to send it back. I still have not received that email. I ordered my item on 9-6-2022, received the wrong item on 9-13-2022. Today is 10-10-2022 and nothing has been done.

Customer Service
athena-28732 · Oct 10, 2022

Streetglide

Your checkout form is a little confusing with the address section

AverageBeetle-43176 · Oct 2, 2022

Greate sight

Should provide more pictures like back of a can so I can read info.

Technical
DarnM · Sep 24, 2022

Bad customer service

I ordered a socket from them and paid extra for two day shipping and still have not received my product. I cannot get anyone on the phone. I emailed them and they asked for my invoice number. I gave it to them and have not heard back from them.

amylowder · Sep 23, 2022

EASY TO NAVIGATE WEBSITE

EASY AND PAINL;ESS TRANSACTION EASY TO FINE ITEMS NEEDED

Product
ERIC-50491 · Sep 22, 2022