4-star reviews

get r done

Just glad they had what I needed no hassles

Product
Reviewer3404366838 · Oct 13, 2026
Response from ToolSource

Thank you for your awesome review! We're thrilled to hear that you found exactly what you needed without any hassles. Your support means a lot to us, and we can’t wait to help you again in the future!

Great website

Great website. I'm hoping to get my items quickly and in good condition.

Reviewer3707413200 · Oct 7, 2026
Response from ToolSource

Thank you for your awesome feedback! We're thrilled to hear you think our website is great! We're working hard to ensure your items are shipped quickly and arrive in perfect condition. Your satisfaction means the world to us, and we can't wait for you to receive your order!

Need shipping options aside from ground

Need shipping options aside from ground.

Shipping Payment
Reviewer432543963 · Sep 28, 2026
Response from ToolSource

Thank you for your feedback! We're thrilled to hear you had a positive experience overall. Your suggestion for additional shipping options is super valuable to us, and we’re always looking for ways to improve our services. We appreciate you taking the time to share your thoughts, and we’ll pass this along to our team for consideration! In the future give us a call and we can work on quotes for expedited shipping. Shipping is expensive we limit our banded shipping options to single products for shipping AIR.

Qucik checkout!

They had an older hard to find part for a reasonable price.

Product
Reviewer3506858341 · Sep 8, 2026
Response from ToolSource

Thank you for your fantastic review! We're thrilled to hear you enjoyed our quick checkout process and found that hard-to-find part at a great price! We love being able to help our customers with their tool needs. Your feedback means the world to us!

Well I'll see how long it takes to receive my order in good condition. I'm sure it'll be fine.

Reviewer1364343661 · Aug 26, 2026
Response from ToolSource

Thank you for sharing your thoughts! We're thrilled that you placed your order with us and appreciate your confidence in our service. We strive to ensure every order arrives in perfect condition and on time. You’ll be receiving it soon, and we can't wait for you to experience our products!

I ordered a tool

It allowed me to order it. Whether or not I receive it or get scammed is still a question.

Reviewer160657137 · Jul 29, 2026
Response from ToolSource

Thank you so much for your feedback! We're thrilled to hear that you were able to place your order smoothly. We understand your concerns, and we want to assure you that we are dedicated to providing a safe and reliable shopping experience. If you have any questions about your order or need assistance, please reach out. We appreciate your trust in us and look forward to delivering your tool soon!

We will see

First time with you, I’ll wait with my comments until I have the item I ordered.

Customer Service
Reviewer4074398523 · Jul 16, 2026
Response from ToolSource

Thank you so much for your feedback! We’re thrilled to have you as a first-time customer and can’t wait for you to experience your order. Your anticipation means a lot to us, and we’re here to ensure you have a great experience. Keep an eye out for your item, and we hope it exceeds your expectations!

Product does not appear to be correct.

Ordered a 2" thin wall socket. Does not appear to be thin wall. Would like to return. Pat Nowacki Air Systems Technology

Customer Service Product
Reviewer3950201529 · Jun 18, 2026
Response from ToolSource

Hi Pat, thank you for the feedback. We're sorry to hear the socket didn't meet your expectations. The item shipped does match the order, but we'd love the chance to help clarify or find a solution. Please contact us directly and we'll take great care of you!

Had a back ordered item shipped quickly

Reviewer4279070800 · Apr 24, 2026

Tools

Website wasn’t to easy to navigate

Reviewer3526741624 · Apr 10, 2026

Limited product se

The selection is limited, but overall it’s pretty good.

Product
Reviewer2955755198 · Apr 8, 2026

Torch

The freight amount would make hesitant to order

Reviewer3914904987 · Mar 30, 2026

Excellent tool - but it slips off the driver easily

It fit perfectly on the nut, but it slipped off the driver too easily.

Technical
md7444 · Mar 19, 2026
Response from ToolSource

Thank you for your feedback! We're thrilled to hear you found the tool excellent and that it fit perfectly on the nut. We understand how frustrating it can be when it slips off the driver, and we appreciate you bringing this to our attention. Your input is invaluable as we strive to improve our products. Happy to have you in the ToolSource family!

Needle

It was my first time shopping on this site

Tom918717703 · Feb 11, 2026

Shipping was really expensive

But its a special order part so maybe drop shipping from Europe?

Shipping
Reviewer2843760654 · Feb 6, 2026

Excessive Shipping

I believe the shipping cost is excessive for ground shipping. Especially for items that can be put into an envelope.

Shipping
Reviewer4194876387 · Jan 6, 2026

I’d be more satisfied if the shipping charge wasn’t so expensive for such a small part.

Reviewer354433024 · Nov 3, 2025

The tool worked as expected. My only concern might be the lack of clear information regarding the fitting for the measurement tool. Initially a colleague let me borrow his compression tool but the fitting was too small. Ultimately I did find the correct compression measurement tool with a fitting that work with this tool and I was able to make good measurements…

Technical
DonQ69 · Oct 1, 2025

SOMEWHAT SUCESSFUL

I tried to buy some 3/8" drive, 9/16" 6-point full bore deep sockets, nothing came-up no matter how i worded it. I finally gave-up on that item. Lenny

Customer Service
lennyvatspco · Aug 12, 2025

tool source came through in a pinch with these pliers

Easy to search and find what i needed and checkout

Product
Reviewer2820614881 · Aug 5, 2025
Response from ToolSource

Thank you for your feedback. We’re glad to hear the pliers arrived when you needed them and that the ordering process was straightforward. Our goal is to make it easy for professionals to find the right tools quickly and get them delivered without delay. We appreciate your business and look forward to supporting you again when the next job calls.